To all our Canadian Customers,
We are aware that some of you guys have had trouble tracking your parcels; so we have looked into it ...
Simply put, the Canadian Post Office has stopped ALL tracking for inbound international parcels as of 20th August 2015, i.e. your orders with us here at NinjApparel will unable to be tracked once. This explains why your tracking numbers may not work once your Ninjapparel enters the Great White North.
This does not mean that you won't get your order, but it does mean that tracking your order, once it enters Canada, is not possible on any tracking website including our tracking tool. This decision was taken by the Canada Post Office, and because of this, there is unfortunately only so much we can do regarding this issue.
We will look into finding what alternative options with tracking are available in Canada. And shall do our best to set up a tracked product within as short a time frame as possible. We’ll keep you informed of any developments.
We understand not being able to track your Ninjapparel's status can be frustrating and are thus working on ensuring that this affects your shopping experience in only the slightest way.
Please do not hesitate to Contact Us
- The Ninjapparel Team